DNA Survey
During Summer quarter 2002 we asked for items of interest to DNAs so we could look into what types of things could help them perform their jobs better. We then sent out the items in Fall of 02 asking for them to be ranked most desired to least using a scale of 1-15. The following is the results of the survey.
(B) After hours support, ways to contact the Networking Staff when 8help is not available. (191)
(H) Creating a single secure login for both DNA's and Department Coordinator Services (DCS) to provide one place for information on policies and procedures, a place to request services, to report security incidents, track and create help tickets, etc. (201)
(A) Campus wide wireless internet connectivity. (Note: This topic has come up within OIT, and if implemented deployment may not be handled by the networking/operations group.) (230)
(M) Increased documentation/best practices. (Note: If you would like to see more information on a specific topic please let us know.) (239)
(J) A Kerberos authenticated web site that would put the ability and responsibility of managing DNS in the departments hands. (Note: To support this, a better solution of maintaining information on DNA' s and their networks needs to be developed and in place.) (252)
(N) A list that spells out when to contact Enterprise Networking and when to contact UNITS. (257)
(D) Network Redundancy, (Note: Currently completely separate fiber paths are not available for most buildings.) (261)
(I) Setting up a secure web based network statistics page breaking down bandwidth use from departments into the core network. (281)
(E) Creating a Keberos authenticated web page to allow DNS zone transfers for departments. (289)
(F) Campus network maps (316)
(O) Support for Karl bridge replacements: group purchase, some instruction so we can manage devices. (Note: The production support for the Karl bridge replacements may be done by operations but another group may handle the role.) (345)
(G) Creating an OIT message board (348)
(L) Proactive monitoring and removal of peer-to-peer file-swapping servers/clients. (353)
(K) QoS (403)
(C) Setting up an IRC chat server, with rooms monitored by OIT on different technology related topics. (410)
For the non Networking portion (Some security/NIS) this is the order of most desired items.
Section 2.
Since these topics were not being rated against each other, a 1-6 point scale on each of the items, with 1 being an item that was highly desired and 6 being something that might use once a year. If the item was not applicable than please use 0.
(H) Spam protection. (69)
(F) Intrusion detection (72)
(D) Email virus protection (76)
(C) computer store (101)
(B) Guides and or consultation on how to design a secure network (102)
(A) secure LDAP for authentication (114)
(E) computer repair facility (122)
(G) Increased Mac support (138)
