Base Level DNA Expectations
Minimum Expectations
Knowledge
Skills
Responsibilities
To aid departments/units and their DNAs, the following outlines the abilities expected of the local network administrators by OIT Enterprise Networking.
Besides the requirements for DNAs, an academic or administrative unit has to have available additional knowledge and skills to receive an OSUNet connection.
Understanding of TCP/IP networks:
TCP/IP - basic understanding of IP addressing, subnetting, and the OSI network model
Basic understanding of network utilization.
IP based services such as Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP) and the generalized TCP/IP client and server model.
Knowledge of OSUNet policies
Ability to troubleshoot common internet applications such as e-mail, news, FTP, Telnet, and WWW clients
Ability to track and resolve security incidents and user abuse
Submit new or changed host names with the university hostmaster@osu.edu to have them registered in DNS
Informs department or unit of applicable statutes, university and departmental policies, and recommended practices for operations while on the network
Be able to provide information including device's administrative contact, device's location, make, model, operating system(s), IP address(es), host name, NIC MAC ID(s)
Notify the correct system administrator when contacted by the Network Security Group Incident Response Team (IRT) about a computer security incident on the unit's network.
